Privacy & Cookies


Privacy & Cookies

For the purpose of the Data Protection Act 1998 (the Act), the sellers from whom you order products via our site , are the data controllers of that information and we are the data processing agents for them.

Information we may collect from you

Information you give us. If you fill in a form on our site or correspond with us by phone, e-mail or otherwise, you are giving us information about yourself. This includes information you provide on our site, participate in discussion boards or other social functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and a phone number, financial and credit card information, personal description and photograph.

What information do we collect? We collect information from you when you register on our site, place n order, subscribe to our newsletter, fill out a form, enter a competition, promotion or survey or participate with any social media functions on our site. When ordering or registering on the site,as appropriate, you may be asked to enter you name, e-mail address, mailing address, phone number or credit card information. You may however, visit our site anonymously.

What we use your information for.

Any of the information we collect from you may be used in one of the following ways;

  • To personalise your experience (your information helps us better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and the feedback we receive from you).
  • To improve customer service (your information helps us more effectively respond to your customer service requests and support needs)
  • To process transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.
  • The email you provide for processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: if at any time you wish to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each mail.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Locker (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible to those authorised with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow), that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about the site and site traffic and interaction so that we can offer better site experiences and tool in the future. We may contract with third-party service providers to assist us in a better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

if you prefer, you can chose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?

Your information will be shared with the Seller(s) with whom you have purchased or ordered goods in order for your transaction to be processed. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Links to other websites

Our website may contain links to enable you to visit other websites easily. However , once you have used these links to leave our site, you should note that we do not have control over that other website. Therefore we cannot be responsible for any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and refer to the applicable privacy policy of the relevant website. 

Your Consent

By using this site you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our policy , we will post these changes on this page and, where appropriate, changes will be notified to you by e-mail.

Contacting Us

If there are any questions regarding this policy you may contact us on info@dotcomartisan.com